Privacy policy notice
We will keep your data safely
This company complies with the Data Protection Act (1998) and General Data Protection Regulation (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.
What personal information do we need to hold?
- Your past and current address ; personal details such as telephone number etc.
- Notes of conversations on emails and texts/communicator apps.
- Any correspondence relating to you with all our other transport services.
Why do we hold this information?
We need to keep accurate personal data about all our customers in order to provide you with safe and appropriate removal and general transport services.
Security
Your information is held in our computer system. The information is only accessible to authorised personnel. Personal information will not be removed from this company data of base without the customers authorised consent.
Your personal information is carefully protected by the staff in our company. All access to information is held securely and can only be accessed by regularly changed passwords. Data is encrypted and computer terminals are closed if unattended.
In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party. In all other situations, disclosure that is not covered by our company will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.
Your rights
Right to access to personal information. You have the right to obtain written confirmation from us whether your personal information is being processed by us or by a third party. You have the right to access any personal information we hold. Your subject access request must be made in writing to:
Robinson Removals and Transport Ltd.
269 Southcote Lane
Reading
RG30 3BE
or via email
